Zie an online fashion brand transitioning into retail and opening a new showroom in Nawala, hiring a skilled showroom fashion consultant is crucial for ensuring a successful transition and creating an exceptional shopping experience for customers. Please refer to the job advert for further information.
Fashion Consultant (Female) | Nawala
Zie an online fashion brand transitioning into retail and opening a new showroom in Nawala, hiring a skilled showroom fashion consultant is crucial for ensuring a successful transition and creating an exceptional shopping experience for customers.
Here's how you can outline the job role:
- Customer Assistance: The primary responsibility of a showroom fashion consultant is to provide exceptional customer service. They greet customers as they enter the showroom, inquire about their needs, and offer assistance in finding suitable clothing items or accessories.
- Product Knowledge: Showroom fashion consultants need to have in-depth knowledge about the products available in the showroom. This includes understanding different styles, fabrics, fits, and trends. They should be able to effectively communicate this information to customers to help them make informed purchasing decisions.
- Styling Advice: They offer styling advice and suggestions to customers based on their body type, personal preferences, and the occasion for which they are shopping. This may involve putting together complete outfits or recommending complementary pieces to enhance the customer's look.
- Size and Fit Assistance: Showroom fashion consultants assist customers in finding the right size and fit for clothing items. This may involve taking measurements, suggesting appropriate sizes based on body measurements, and providing feedback on how garments fit.
- Up-selling and Cross-selling: They are responsible for up-selling and cross-selling additional items to customers. This involves suggesting complementary pieces, accessories, or alternative options that align with the customer's preferences and enhance their shopping experience.
- Inventory Management: Showroom fashion consultants often play a role in inventory management by keeping track of stock levels, monitoring popular items, and communicating with management about restocking needs.
- Visual Merchandising: They contribute to the visual presentation of the showroom by arranging clothing and accessories in an attractive and organized manner. This includes setting up displays, coordinating outfit combinations, and maintaining cleanliness and orderliness in the showroom.
- Customer Relationship Management: Building and maintaining positive relationships with customers is essential. Showroom fashion consultants may follow up with customers to ensure satisfaction with their purchases, address any concerns or issues, and encourage repeat business.
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