We are looking for candidate with, - Valid driving license with a motor bike - Proven working experience with at least 1 year related to collection activities, field visits in Banking/Finance Industry - Diploma/Certificate in credit Management or an equivalent qualification will be an added advantage - Excellent oral and written communication skills in English and Sinhalese and the ability to work effectively as part of a team Please refer to the job advert for further information.
Attractive Salary plus comprehensive benefits

We are an international Company engaging in online consumer financing. The company provides instant and premium financial solutions in response to the everyday and immediate financial needs of the Sri Lankan people with offices across Asia and Europe. Our Team in Sri Lanka consists of top performing individuals handpicked from highly reputed Companies in Finance, Banking and IT sectors. We seek dynamic individuals with the right attitude, qualifications and experience, who will uncover their true potential and enable our Company to be in the forefront of the online consumer financing in Sri Lanka.

We are having openings for the Collections Specialist (Field Collectors)

Responsibilities

  • Manage multiple accounts for delinquency and debt collection efforts
  • Locate and contact debtors about outstanding obligations
  • Send out past due notices for delinquent accounts or for missed settlement payments
  • Investigate and resolve complaints regarding incorrect debt collection attempts
  • Report address changes and maintain files regarding debtors for correct and current contact information
  • Compile reports on delinquent accounts and report missed payments to credit bureaus
  • Visit customers and make sure timely payments  
  • Manage the day to day collections activities by implementing collections procedures, ensuring that best practice is maintained
  • Placing direct phone calls and E-mails to customers that are past due
  • Handle customer problems or complaints in an exemplary manner
  • Ensure targets are met by prioritizing the workload and allocating resource in the most effective manner
  • Plan and monitor workflow, regularly report on progress and flag issues as they arise
  • Liaise with the Collections Manager in order to respond to collection enquiries, internal and external
  • High priority in delivering service excellence
  • Investigation and communication with both internal and external customers regarding collection of debit
  • Ensure all collection activities promote diversity, access and equal opportunities
  • Ensure legal compliance

 

Qualifications & Requirements

 

  • A Valid driving license with a motor bike
  • Proven working experience with at least 1 year related to collection activities, field visits in Banking/Finance Industry
  • Diploma/Certificate in credit Management or an equivalent qualification will be an added advantage
  • Excellent oral and written communication skills in English and Sinhalese and the ability to work effectively as part of a team
  • Attention to detail, initiative and high standard of work
  • Plenty of energy and enthusiasm to be able to manage a variety of jobs at once and handle pressure well
  • Multi-tasking and able to prioritize duties

 

 

The selected candidates can expect an attractive remuneration package in line with industry standards. Please e-mail your application with details of two non related referees, 


Please click below APPLY button to upload your CV via XpressJobs.lk 

Unemployment in Sri Lanka is estimated to be over 400,000, Share this job and help another!