Do you have minimum of 7 years' experience with hands on experience in Human Resource Development and Learning & Development? Please refer to the job advert for further information.

Job Profile
  • Ensure the assigned business unit trainings are conducted with a process to measure effectiveness.
  • Develop/source most suitable training interventions to enhance customer experience and sales competencies to ensure all front-line staff deliver quality service at all customer touch points.
  • Ensure all the identified skill-gaps are bridged and closed.
  • Conduct banking certification programs to enhance skills and ensure readily available talent pipeline of identified staff groups.
  • Design, Implement & execute professional & leadership competency development interventions including Manager Development & Executive Development Programs.
  • Periodical follow up on training needs. Operate within the Learning & Development budget seeking cost efficiencies.

Special Skills
  • Effective/inspirational communicator with excellent written, spoken & negotiation skills.
  • Up to date knowledge of effective learning & development methods and delivery of same.
  • Familiarity with e-learning platforms and practices.
  • Good presentation & training skills. 
  • Wide knowledge of computer systems & conversant in MS Office applications. 
  • Effective problem solving skills.

Experience & Qualifications
  • Minimum of 7 years' experience with hands on experience in Human Resource Development and Learning & Development.
  • Minimum of 3 years' experience in a similar capacity.
  • A degree or a professional qualification in Learning & Development / Human Resources.
  • License to conduct special programs and previous experience in banking sector will be an added advantage

Please click the APPLY button to SEND your CV via XPRESSJOBS

Unemployment in Sri Lanka is estimated to be over 400,000, Share this job and help another!