Excellent command of spoken and written English and Sinhala. Please refer to the job advert for further information.

 
SCICOM (MSC) BHD IS A LEADING MALAYSIAN TECHNOLOGY AND BUSINESS PROCESS OUTSOURCING (BPO) COMPANY, BRINGING THE POWER OF THE WORLD'S EMERGING TECHNOLOGIES TO COMPANIES ALL OVER THE WORLD. SCICOM HAS BEEN A PLC SINCE 2005 WITH SERVICE CENTRES IN KUALA LUMPUR AND COLOMBO. OUR CENTERS IN MALAYSIA AND SRI LANKA. LINKED AND FULLY REDUNDANT VIA STATE-OF-THE-ART MULTI-CHANNEL TECHNOLOGY PLATFORMS. SERVES A DISCERNING CLIENT BASE.

CUSTOMER SERVICE EXCELLENCE - (AIRLINES)

  • Excellent Command in Spoken And Written English
  • Certification Of IATA/UFTA Would Be An Added Advantage
  • Positive Intent And Ability To Adapt Quickly
  • Freshers Are Encouraged To Apply

Responsibilities
  • Assist With All Incoming Inquiries Pertaining to Travel Reservations And Bookings
  • Resolve Customer Complains And Enquiries In relation To The Changes In Travel Dates, Destinations etc.

CUSTOMER SERVICE EXCELLENCE - (HOSPITALITY)

  • Excellent Command Of Spoken And Written English
  • Certification Of Hospitality Management would be an added advantage
  • Positive Intent and ability to adapt quickly.
  • Freshers are encouraged to apply

Responsibilities
  • Assist With All Incoming Inquiries Pertaining to Hospitality Reservations And Bookings
  • Resolve Customer Complains And Enquiries In relation To The Changes In booking dates, destinations etc.

The selected successful candidates will be offered with a competitive remuneration package

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