Candidates who have completed GCE A/L. Please refer to the job advert for further information.

Customer Service Executives 

Educational qualification:
  • Minimum Advanced Level completed

Job Description:
  • Responsible for calling Insurance companies (in US) and follow up on outstanding Accounts Receivable.
  • Understand the client requirements and specifications of the project
  • Ensure that the deliverable to the client adhere to the quality standards
  • Outbound calls to insurances for claim status and eligibility verification
  • Denial documentation and taking further action
  • Calling the insurance carriers based on the appointment received by the clients and to get the status of the unpaid claims
  • Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software
  • Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.)
  • Maintain the individual daily logs 
  • Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs
  • Work cohesively in a team setting
  • Assist team members to achieve shared goals


Skills: 
  • Good communication skill
  • Fresher 
  • Ready to work in night shift

Shift Timing :
  • Only Night shift

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