Minimum 03 years' experience in customer care services/call center operation/sales. Please refer to the job advert for further information.
Senior Executive / Executive - Customer Care Relations (Full Time) | Colombo
Location: Colombo Office, Sri Lanka
VMD Consultants is a British Company which is the pioneer in recruitment consultancy and study pathway programs to Europe. VMD Consultants assists companies of all shapes and sizes to find the best candidates in Accounting and Finance, Technology, Marketing, Legal, HR, Engineering, Administration, Hospitality and Healthcare. In addition, the company has assisted thousands of students in finding the right course in UK, New Zealand, Canada & Ireland.
Candidate Criteria
- Possess a diploma/degree in marketing/service related from a recognized university/institution.
- Minimum 03 years' experience in customer care services/call center operation/sales.
- Excellent communication and customer service skills.
- Excellent time management and prioritization skills - able to multi-task in a fast-paced environment.
- Able to conduct research independently.
- Excellent customer and client relationship skills, meeting highest standards of service.
- IT literacy
- Outgoing personality with strong interpersonal skills.
- Be a team player.
- Participate in and facilitate a team environment.
We offer competitive compensation packages and a range of benefits including professional development opportunities and a collaborative work environment.
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