Having an exposure as a functional head running multiple teams simultaneously. Please refer to the job advert for further information.
Technical Support Services Manager
Requirements:
- Bachelor's degree in Computer Science or any other equivalent qualification
- Experience in managing a client support team of 15+ members
- Having an exposure as a functional head running multiple teams simultaneously
- Solid understanding of remote desktop support applications such as Jira, Zendesk, & Confluence.
- Strong oral & written communication skills including high level of presentation skills
- Outstanding customer service skills and stakeholder management ability
- Excellent people management skills
- Seamless multitasking in a fast paced environment
- Exceptional time management and problem-solving skills
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