Having an exposure as a functional head running multiple teams simultaneously. Please refer to the job advert for further information.

Technical Support Services Manager

Requirements:
  • Bachelor's degree in Computer Science or any other equivalent qualification
  • Experience in managing a client support team of 15+ members
  • Having an exposure as a functional head running multiple teams simultaneously
  • Solid understanding of remote desktop support applications such as Jira, Zendesk, & Confluence.
  • Strong oral & written communication skills including high level of presentation skills
  • Outstanding customer service skills and stakeholder management ability
  • Excellent people management skills
  • Seamless multitasking in a fast paced environment
  • Exceptional time management and problem-solving skills

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