Those candidates who have three passes in GCE A/L can be considered as Trainees. Please refer to the job advert for further information.
Call Center Trainees / Assistants
ARE YOU READY?
Asia Asset Finance PLC; part of Muthoot Group of Companies (World's Largest Gold Loan Company and one of the Largest Finance Companies in the World) is a Public quoted company listed in the Colombo Stock Exchange and a Finance Company licensed and regulated by the Central Bank of Sri Lanka. Due to the expansion of our business activities,
Job Description
- Manage large amounts of inbounds and outbound calls in a timely manner.
- Follow communication ' scripts' when handling different topics.
- Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives.
- Build sustainable relationships and engage customers by taking the extra mile.
- Keep records of all conversations in our call center database in a comprehensible way.
- Meet personal / team qualitative and quantitative targets.
Requirements and Skills
- Previous experience in a call center.
- Track record of over-achieving quota.
- Strong phone and verbal communication skills along with active listening.
- Ability to multi-task, set priorities and manage time effectively.
Trainees
- Those candidates who have three passes in GCE A/L can be considered as Trainees.
Attractive remuneration package awaits the selected candidate
PLEASE CLICK THE APPLY BUTTON TO SEND YOUR CV VIA XPRESSJOBS
