If you between the age of 23-35 years with strong communication skills, be able to work independently, and have a positive attitude with the passion for helping others /customers. Please refer to the job advert for further information.
Sales Leads Follow-up Executive (Female) - Rajagiriya
Scope of Work
Shall play a proactive and pivotal role in ensuring measures to safeguard the customers' missions by following up all realized technical developments as a support and to the Technical Sales Staff/ Executive.
Duties
- Sales follow-up is what is essential after the initial pitch to persuade the prospective customers to take action and this commands the use of present communication channels.
- Provide additional customer support through Telecons, email, flyers and via other modes of communication.
- Serve as the key point of contact for customer inquiries, support and complaints.
- Attending & resolving logistics related issues in a timely manner.
- Proactively identify, investigate, and resolve recurring customer support issues.
- Maintain customer based appropriate documentation and records of customer interactions.
Qualifying requirements
- Should have strong communication skills, be able to work independently, and have a positive attitude with the passion for helping others /customers.
In addition, should
- Be between the age of 23-35 years.
- Previous experience in a similar role is advantageous though not essential.
- Part qualification in CIM/SLIM will be an added advantage.
- Computer literacy in MS Office package.
Islandwide Marketing Services (Pvt) Ltd
No. 620, Kotte Road,
Rajagiriya, Sri Lanka.
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