Years of experience in a call center environment. Please refer to the job advert for further information.
Team Leader - Call Center
REQUIREMENTS
- Proven experience as a Call Center Team Leader or similar role.
- Strong leadership and communication skills.
- Excellent problem-solving and decision-making abilities.
- Demonstrated ability to meet and exceed performance targets.
- Familiarity with call center software and systems.
- Ability to work in a fast-paced and dynamic environment.
- Customer-focused mindset with a commitment to delivering exceptional service.
QUALIFICATIONS
- Bachelor's degree in [relevant field] or equivalent work experience.
- Years of experience in a call center environment.
- Previous experience in a leadership or supervisory role.
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