5-7 years’ experience working for MNC/overseas client organizations with work experience in Payor Ops. Please refer to the job advert for further information.
Supervisor - Operations Credential
JOB SUMMARY
The Credentialing Supervisor is responsible for managing SLA, productivity, process improvements, and people under Credential and Re-Credential for healthcare practitioners in a health care-related facility.
Essential Duties and Responsibilities
- As a supervisor the successful candidate will be responsible for the performance of respective team members by ensuring optimum delivery on all agreed SLA’s.
- Eye for details
- Good English Comprehension skills
- Exposure to MS Office suite
- Experience working for some payor/provider operations
- Polished Client interaction skills
- Consistently review targets and proactively offers suggestions/ for enhancing the service we offer.
- Experience managing health care processes
- Experience leading a team of processors/ executives/team leads with significant mentoring skills
- Exposure owing and delivering process performance on key SLA metrics
- Adaptable and flexible to meet business and operations requirements with strong negotiations skills
- Drive Compliance, Incident & change management to ensure no or minimal impact to business
EDUCATION/EXPERIENCE
- Any Graduate (Arts/science/commerce/business) with experience in US health care domain
- 5-7 years’ Experience working for MNC/overseas client organizations with work experience in Payor Ops
- Typing speed to be >25 Words/Minute & Accuracy of 90%
- Decent communication skills (Written & verbal)
- Flexible to work in night shifts
- Aptitude test scoring of 90% and above
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