Do you have minimum 2 years of experience in FMCG? Please refer to the job advert for further information.
Softlogic GLOMARK, Sri Lanka's first inspirational Global Market which is the latest extension under Softlogic Holdings PLC through Softlogic Supermarkets (Pvt) Ltd, brings the Sri Lankan consumers a whole new dimension of Global Modern trade retailing. With extensive expansion plans to provide an unmatchable global experience through uplifting consumption moments of all Sri Lankans, Softlogic GLOMARK sets its trail in offering an unparalleled service that would set industry benchmarks.
Role :
To Maintain Operational and Service Standards to deliver Brand Promises by following the Manager's daily routine, to Develop and Motivate staff to achieve store level KPI's.
Responsibilities
- Managing and motivating a team to increase sales and ensure efficiency
- Maintain the operational cost efficiencies
- Managing stock levels and making key decisions about stock control
- Analyzing sales figures and forecasting future sales
- Build strong working relationships with all supporting teams
- Coaching and developing staff to ensure that the store delivers the expected results
- Ensuring that high standards are maintained for service excellence, health and safety of employees and customers
- Responding to customer complaints and comments with the support of the customer service unit by following the set standard procedure Having regular staff meetings to discuss the day's / month's performance, customer issues, new initiatives to improve sales
- Maintaining awareness of market trends in the retail industry and understanding forthcoming customer initiatives We are looking for someone ideally with
Qualifications
- A degree or diploma in Business Management / Retail Management
- Minimum 2 years of experience in FMCG
- Local / Global Food Retail experience
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