Responsible to provide Desktop support and Network related support inquiries. Diagnose, Fix and Maintain Desktops and rectify complex issues remotely to an English speaking client base.
Rs.60,000 - Rs.100,000 + An attractive remuneration package with fringe benefits await the right candidates

Role:

Responsible to provide Desktop support and Network related support inquiries. Diagnose, Fix and Maintain Desktops and rectify complex issues remotely to an English speaking client base.

Qualifications  & Expertise:

      • Bachelor's Degree in IT or related field from a recognized university
      • Minimum of 5 years relevant work experience
      • Possess advanced troubleshooting and experience in end-user support and providing both front and back-end support
      • Hands on experience in an environment handling 50+ desktops

          Skills & Personal attributes:

            • Excellent communication skills in both written and spoken in English (compulsory)
            • Ability to work independently with minimum supervision
            •  Strong interpersonal skills in problem solving, assertiveness, decision making
            • Experience in remote desktop management, wireless technologies, file and print services and virus security patching
            • Flexible and willing to work for Night shifts (US time)
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