A degree or equivalent and minimum 3 years of experience in a similar role. Please refer to the job advert for further information.
Since the inception of ODEL in 1989, it has been the leading fashion-forward and trend setting department store brand in the country, which offers the best shopping experience to consumers as a fashion specialty retailer. With over 25 years of reputation in the industry. the company revolves around a simple, yet winning philosophy: a relentless search for the highest quality products and services, coupled with superior customer service that ensure a uniquely memorable shopping experience to the customer. The Brand ODEL continuously evolves to offer customers new experiences, new brand additions, insightful and fashion savvy campaigns that help keep the brand at the foremost of fashion to bath local audiences and tourists who patronize the store.
OUTLET MANAGER
Roles and Responsibilities
- Managing and motivating a team to increase sales and ensure efficiency
- Maintain the operational cost efficiencies
- Managing stock levels and making key decisions about stock control
- Analyzing sales figures and forecasting future sales
- Build strong working relationships with all supporting teams
- Coaching and developing staff to ensure that the store delivers the expected results
- Ensuring that high standards are maintained for service excellence, health and safety of employees and customers
- Responding to customer complaints and comments with the support of the customer service unit by following the set standard procedure
- Coordinate and support special promotions, displays and events with support of the Merchandising teams
- Having regular staff meetings to discuss the day's/month's performance, customer issues, new initiatives to improve sales
- Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives
We are looking for someone ideally with
- A degree or equivalent and minimum 3 years of experience in a similar role
- Good Communication skills
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